As with many others, I purchased a HP ENVY printer with the 5 month free trial of Instant Ink. Also as with many others, I did not receive any claim code or promo code in the box - there is a flyer in the box which specifically states a 5 month free trial, but there is no code on it or any other paperwork in the box.
I purchased my printer on 30/11/2020 and registered with HP Instant Ink on 4/12/2020
Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.
Could you send me an image of the promotional offer(box or the leaflet that came with the printer)?
Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it.
Let me know.
And, Welcome to the HP Support Community
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".