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‎12-28-2020 07:51 AM - edited ‎12-28-2020 04:13 PM

HP Recommended
Product: HP Envy 6032
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

I've just purchased the HP Envy 6032 from Currys and the packaging said it included a 5 month trial of InstantInk. However, after setting the printer up and subscribing to the Occasional Printing Plan; I cannot see the 5 month trial on my account.

 

Please can someone help me get this corrected?

 

20201228_145350.jpg20201228_145304.jpg

Category:
3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-29-2020 07:19 AM

HP Recommended

Hi @NA_Radium,

 

One month was already credited, I have credited 4 free months to your account, please log in and check if 5 Free months shows up.

 

Let me know!

 

And, Welcome to the HP Support Community

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

 

View solution in original post

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2 REPLIES 2

‎12-28-2020 07:56 AM

HP Recommended

20201228_145350.jpg20201228_145304.jpg

Was this reply helpful? Yes No

‎12-29-2020 07:19 AM

HP Recommended

Hi @NA_Radium,

 

One month was already credited, I have credited 4 free months to your account, please log in and check if 5 Free months shows up.

 

Let me know!

 

And, Welcome to the HP Support Community

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

 

Was this reply helpful? Yes No
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