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Solved!

5 months free ink

HP Recommended
ENVY 6000
Microsoft Windows 10 (64-bit)

Purchased the Envy 6000 after set up enrolled on the instant ink and then tried to get our 5 months free ink as stated on website where I bought the printer, on the box and also on the booklet that came with the printer. I have looked and looked and there is no where at all to get this free ink and also impossible to get a phone number to ring anyone. The booklet also states the 300 page a month instant ink is £7.99 but online it's £9.99??? Surely should just be a code you can enter? It does have a promotion code box when you sign up for instant ink but no code to put in it????. Just want what is advertised the reason why I bought the HP instead of buying the canon.

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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Toni76, Welcome to HP Support Community!

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

 

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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