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‎09-03-2023 11:46 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

HP5520 printer.  Black selectively not printing. Won"t print entries on a form, but prints form black, though lightly.  Print quality test has nothing in black box, but all the verbiage is printed in black nicely. have tried everything I can find on eliminating problem.

Category:
1 REPLY 1

‎09-05-2023 10:25 PM

HP Recommended

Hi @bobl333,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Perform the steps from this document and see how it goes. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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