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    HP Solution Center Adobe Flash player error

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    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Message 1 of 4
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8610 printer repeats lines of text 2-3x, regardless of source: test page, computer print or scanner

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HP Officejet Pro 8610

Scan 1.1.jpg8610 printer repeats lines of text 2-3x, regardless of source.  The problem occurs when printing test page, from scanner or computer document.

Scan 1.jpeg

I've done the basic troubleshooting.  Although, if firmware is the issue, I can't locate updates on your site.

The problem appears to be independent of OS.

Thanks.

3 REPLIES 3
HP Support Agent
HP Support Agent
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Message 2 of 4
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Hi @craigarj,

  

If you have already performed the steps from the document Fixing Print Quality Problems and the issue persists, it could be a hardware failure.

Please reach out to HP Support in your region regarding the service options for your printer.

 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Hope this helps!

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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Message 3 of 4
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So it took you 10 days to advise getting it fixed.  That's not very helpful.

Not Solved

dissatisfied 

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HP Support Agent
HP Support Agent
9,141 9,115 614 684
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I understand but this does seem like a hardware issue, I'd recommend you reach the HP Phone Support Team  for assistance.

 

Have a nice day 🙂

 

stay safe!

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