cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Len_A
Level 2
12 12 0 4
Message 131 of 206
Flag Post
HP Recommended

When are new cartridges going to be available??? **bleep**, this is ridiculous.

bbuchholz
New member
1 1 0 0
Message 132 of 206
Flag Post
HP Recommended

I've been following this thread since I started my new job servicing several offices using this ink. it might be time to present the option of new printers if HP can't get back to anybody, at least with a timeline.

Reply
0 Kudos
jtb230
New member
1 1 0 0
Message 133 of 206
Flag Post
HP Recommended

you give us a list of hp 902 COLOR cartridges that can be used, BUT NONE ARE AVAILABLE ANYWHERE AND HAVE NOT BEEN AVAILABLE FOR MONTHS!!!!!. When will these 902 COLOR cartridges be in stock?    ALL HP HAS BEEN SAYING IS "THANK YOU FOR BEING PATIENT.  WE ARE WORKING ON THE PROBLEM." for a long, long, time.  In the mean time my printer is a boat anchor.  By HP's inaction, is HP telling the customer to go buy a Canon, Epson or other brand printer?  WHAT IS GOING ON WITH THIS AND WHEN WILL THIS PROBLEM BE RESOLVED?  Or, do I start shopping for a new printer and it WILL NOT BE A HP PRINTER.

Reply
0 Kudos
Dmbrennan23
New member
2 2 0 0
Message 134 of 206
Flag Post
HP Recommended

Has there been a solution to this?!? This is ridiculous you can’t get the ink and you can’t get through on customer service to speak with anyone. Why are people doing just buying a different brand of printer? I definitely won’t be buy HP ever again after this. 

Reply
0 Kudos
Tags (1)
Dmbrennan23
New member
2 2 0 0
Message 135 of 206
Flag Post
HP Recommended

This ink is not available and hasn’t been for sometime how do you expect this to be resolved 

Reply
0 Kudos
paulac1
New member
3 3 0 1
Message 136 of 206
Flag Post
HP Recommended

me, too

 

I was able to get some between Staples and the HP site - but there seems to be no cyan left anywhere

 

HP, any news on this?

Reply
0 Kudos
TruckGuy1
New member
1 1 0 0
Message 137 of 206
Flag Post
HP Recommended

When will HP 902 color cartridges be available?  Please advise ASAP!!

Reply
0 Kudos
AthB
New member
1 1 0 0
Message 138 of 206
Flag Post
HP Recommended

902 Cyan is still not available. 2 months out of stock everywhere,,,What shall we do?

Reply
0 Kudos
Don153
New member
1 1 0 0
Message 139 of 206
Flag Post
HP Recommended

I am running out of and nobody has replacement 902xl or 902 cartridges available including the hp store so what do suggest?  I will buy non hp if I must (don’t like this option) but I don’ want my printer to dry out with no ink. Is this my only option or does hp have fix coming quickly.

Reply
0 Kudos
mckate1
Level 3
24 22 0 11
Message 140 of 206
Flag Post
HP Recommended

While you'd think our HP printers would operate on non-HP ink, given that HP isn't providing any ink---that hasn't been my experience. I tried two rounds of non-HP ink and the printer repeatedly claimed there was a paper jam when there was not. I've come to understand the printer does some kind of check of the ink and if it is deemed unworthy, it won't print (hence the jam message). I had to buy another (non-HP!) printer because my printer wouldn't even let me print with black-only using my HP black cartridge. HP has lost my business.

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation