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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
achesnut
Level 1
7 7 0 2
Message 171 of 206
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Well... I did it and bought aftermarket ink from Amazon and it's working.

 

Ya'll can either keep complaining and waiting for no response or be proactive about it.  I now have a working printer with 902 ink! 🙂

achesnut
Level 1
7 7 0 2
Message 172 of 206
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I did what it said and bought aftermarket ink and it worked.

 

**BLEEP** be positive and create solutions!

mckate1
Level 3
24 22 0 11
Message 173 of 206
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Happy for you, Achestnut, but I’ve bought two rounds of off brand ink from Amazon and my printer wouldn’t work with either of them. So I’ll take a pass on your lecture to be ‘proactive’ and continue to complain about HP’s horrid customer service and all the money I’ve wasted trying to get my printer to work. 

KAW123
New member
2 2 0 0
Message 174 of 206
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HP 902 yellow cartridges are in stock on the HP website and also at Staples. Ordered mine from Staples (free next day delivery). Hoping that cyan will come back in stock soon so we can all have working printers again.

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achesnut
Level 1
7 7 0 2
Message 175 of 206
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I posted a link here with a simple setting to change on your printer to make it work.  Doesn’t makeup for HPs awful customer service but it’s something to try. 

I went to look for a new printer to purchase and so many are sold out or out of stock.  Wasn’t willing to buy a $500 one at this time.   But this setting change did work for me.   Aftermarket didn’t work for me prior.  

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KAW123
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2 2 0 0
Message 176 of 206
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HP 902 Cyan ink cartridges are finally available on HP’s website! Must be an early Christmas gift! 😊

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paulac1
New member
3 3 0 1
Message 177 of 206
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Yay! The 902 cyan just came into Staples - only standard as of last night - but I ordered them in case it was still awhile before the others 

.HP - thanks for getting them in - my suggestion for next time there is an issue is that you let us know up front instead of letting questions go on for so long 

Len_A
Level 2
12 12 0 4
Message 178 of 206
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Staples and Office Max/Office Depot have the HP302 tri pack in stock (I ordered mine on Christmas Eve, two of the tri color packs, and they were just delivered an hour ago, about 8AM).

 

Very few of the color XL cartridges are available. There are black XL, tri color (standard size, not XL) combo packs available at both. 

 

Sam's Club and Costco only have the HP902XL black in stock.

 

 

 

 

 

 

 

 

 

 

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Sandybeach1
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2 1 0 0
Message 179 of 206
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I found the 902- 3 pack on HP site right before Christmas.  They were delivered yesterday 12/29. The exp date is 8/22 and manufactured in Malaysia,—from  what I read in forums, is in the date of recall /defective lot and not suppose to use??  

Why would they send me those dates if not suppose to use?

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MelonlordKun
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2 2 0 0
Message 180 of 206
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It has been months and 902/910 cartridges are still not available. Yet you still stock the 8025 and 6798 printers in stores knowing that people will buy them. Don’t sell the printers if you can’t stock the ink! This is inexcusable at this point. 

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