Showing results for 
Search instead for 
Did you mean: 
New member
2 0 0 0
Message 1 of 2
Flag Post

910 print cartridges

HP Recommended
Office jet pro 8025
Microsoft Windows 10 (64-bit)

HP has recalled the 910 ink cartridges!! Does anyone know of a replacement type? Or what now?

Thank you 

HP Support Agent
HP Support Agent
17,141 17,140 1,149 1,364
Message 2 of 2
Flag Post
HP Recommended

@Shell20, Welcome to the HP Support Community!


Apologies for the inconvenience. There was an issue with the new lot of HP 910 Cyan and Yellow ink cartridges and they were recalled. If the Cartridge was manufactured in Malaysia and the Warranty End Date is between April 1st, 2022 and September 18th, 2022, please do not use this ink cartridge.


Please reach out to the HP Technical Support team in your region regarding the replacement options for the ink cartridge or to check its availability. 

You may create a case on the website to obtain a case number if required. Kindly watch this video to know how.


Also, check if the printer/ink cartridges are eligible for a replacement. Refer to -  'Incompatible' or 'Defective Cartridge' message


Keep me posted for any other assistance.


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation