!!! ABSOLUTELY the WORST PRINTER in my long life!!! lots of money thrown down the drain

[Lillym6]

THESE PRINTERS ARE A SCAM. I'VE NEVER in my long life had so many problems with a printer.   From mangled set-up to super-expensive cartridges that you will need after 20 pages!!! And you have to change BOTH of them bcs the printer refuses to print unless both are FULL. I broke one of the cartridges with a hammer and there are tiny pieces of SPONGE with some color in them. There was still color when the THIEVING CHIP forced me to change them . I also weighed them: 1GRAM ! 1 gram of ink!!! Diamonds are cheaper. 

Every single time I waste 2 days to print something: sign in again, get new password, change cartridges, keep automatically printing TEST page WASTING ink EACH TIME!!!!!!!!!!!!!!

This should be illegal , especially bcs these huge chunks of plastic (and those of fraudulent cartridges) end up on a landfill. SHAME ON YOU HP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[Garp_senchau]

@Lillym6,

I’m so sorry to hear about the frustrations you've experienced! I completely understand how upsetting it must be to deal with constant printer issues, especially when you just need it to work for everyday tasks. I truly empathize with you, and I can imagine how exhausting it must feel to keep dealing with repeated problems like cartridge issues, printer setups, and wasted ink. 😞

We really value your feedback, and I know how important it is to have reliable and efficient products. It’s never our intention for you to feel like you’re being taken advantage of.

I’d love to try and make things right for you and I’d love to help you troubleshoot and get this sorted! 😊 Please feel free to contact me directly, and we can work together to find a solution and get your printer working smoothly. I’m here to help! 💬 Let's fix this together! 💪

Thank you for sharing your thoughts – we are constantly working to improve and ensure better experiences for all of our customers. I truly appreciate your patience, and I’m confident we can turn this around for you. 💙 Let’s work together to get everything back on track! 💪

Please let me know if there's anything else I can do to help. 🙏

Take care and have a good day. 

If this reply nailed it, 🔨 mark it as the "Accepted Solution"—it’s like a spotlight for future problem solvers. ✨ And clicking 'yes' under 'Was this reply helpful?' is the cherry 🍒 on top of the solution sundae. Sharing is caring! 💕

Regards,