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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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The printer prints out pages with extremely dim and inaccurate colors (please see the attachment for an example output test page).
The cartage still has about 40% ink for all colors. I tired "Clean Printheads" and "Align Printheads" from the printer app but it's not helping.
I have not used the printer for a few months and I suspect that the problem has something to do with that. What could I do to try fixing it?
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
Dried ink inside cartridge from printer being unused for a longer period. Replace ink cartridges and your printer will print fine again.
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