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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
LorraineB79
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Message 1 of 2
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Although I have purchased HP ink cartridges it does not register them as full

HP Recommended
HP officejet pro 7720

I bought replacement HP ink cartridges and relaxed the old ones but keep getting a message one is not inserted correctly. I take it out and put it back in and it then tells me the other replacement cartridges are empty. I even bought another set and it’s still doing the same

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ShlomiL
Level 17
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Message 2 of 2
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HP Recommended

Hi,

Are you using genuine HP cartridges or do you refer to 3rd party cartridges by replacement?

 

What exact cartridges are installed on the printer? what is its product number?

 

What exact error is shown on the printer front panel?

 

 



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