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Artwork only prints in green and not black

HP Recommended
HP Envy 4520
Microsoft Windows 10 (64-bit)

I have a business and I've been trying to print out labels for my items that I sell.

 

For some reason when I print it out, the artwork on my labels are green as well as the writing.

 

Now when I do print, I make sure that it's in greyscale since I want the wording and artwork to be black only but even then, it's all green.


Can someone please help me because I want to get this fixed right away so I can print out stuff for my items

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