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09-13-2024 05:47 PM
I purchased a storage unit and it has a toner cartridge in a sealed white box. This a holographic seal on the box, but it has no serial number or QR code on the seal, country of origin is Japan. It's a W2021XC, I am assuming the c is for contract, I am not sure if contract toner has the same seals as non-contract toner. If it's fake I'll toss it. Here is a picture of it.
09-14-2024 05:37 AM
I am more worried about the black streaks of HP logo and the Laserjet lettering on the box which should not happen on the original packaging. You can now get fake QR hologram labels for HP supplies that look pretty good. I am 95% sure that toner is not original.