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    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Message 1 of 2
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Flag Post

BLUE INK WILL NOT PRINT, PRINTER ONLY COUPLE YEARS OLD HP INK HPOFFICE JET PRO 8710 HELP

HP Recommended
HP OFFICE JET PRO 8710
Microsoft Windows 10 (64-bit)

BLUE INK WILL NOT PRINT, PRINTER ONLY COUPLE YEARS OLD HP INK HPOFFICE JET PRO 8710 HELP

 

I HAVE CLEANED HEAD MULITPLE TIMES, BRAND NEW HP INK, SINCE IT STARTED i THOUGHT IT WAS OLD INK.

IT SAYS I HAVE NO UPDATES.

 

1 REPLY 1
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HP Support Agent
HP Support Agent
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HP Recommended

@SHIRLEY1529

 

Welcome to the HP support community.

 

If you have tried all the steps mentioned in this HP document:- Click here

And if the issue still persists, this could be a hardware issue.

I request you to talk to HP support.

They might have multiple options to help you with this.

  1. Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
  2. Select the country.
  3. Enter the serial of your device.
  4. Select the country from the drop-down.
  5. Click on "Show Options".
  6. Fill the web-form. A case number and phone number will now populate for you.

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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