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Guidelines
If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

I am still have money taken from my bank account and still I am not receiving any Ink. This must stop!

1 REPLY 1
HP Recommended

@Despatcher47 

 

Welcome to the HP Community --

 

The way the subscription and service should work:

Ink is sent when the printer notifies the service that ink is needed.

 

What?

 

Open

Get HP Instant Ink Support Website 

Tab / Section “Your Ink”

READ Information in section “Shipping & deliveries” > Where is my ink or toner?

 

 -- No Joy?

Comments, questions, objections, or need information not found online at the  Get HP Instant Ink Support Website ?

 

Your faster option:

Contact the team at  HP Instant Ink Support during business days and hours available in your region.

 

OR

 

You may continue to wait here in the HP Community for an agent to find and respond to your question.

When necessary, Agents can access private information.

Waiting is not faster – our HP Community is not  HP Instant Ink support  – Waiting generally works.

 

++++++++++++++++++++++++++

What if?

 

If you do not wish to continue the service,

That is, if you want to Stop, End, Cancel your subscription,

then

The contract can be cancelled.

Cancelling is not an automatic process.

 

Read to understand the Instant Ink cancellation / termination process and your responsibilities 

 HP Instant Ink - Cancel Your HP Instant Ink Service

Section Cancel your account

OR

Direct Link

Cancel your account

 

Video – Cancel HP Instant Ink

How to unsubscribe or cancel HP Instant Ink subscription

 

Still not sure what to expect, what to do, how to proceed?

Contact Instant Ink Support and ask for help.

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

my testing
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.