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‎03-14-2023 02:41 PM

HP Recommended
Product: HP ENVY 4520 All-in-One Printer
Operating System: Microsoft Windows 11

In the middle of printing pages using only black, I needed to replace the black ink cartridge. I replaced it with the ink cartridge HP sent me as part of my subscription. Now when trying to do an alignment, it isn't showing any of the black it normally would. I have tried to clean the powerheads and print a diagnostic report with no luck. The HP support site is down right now or else I would call them and ask for help. 

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