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‎12-10-2020 10:24 AM

HP Recommended
Product: Envy 6230
Operating System: Microsoft Windows 10 (32-bit)

I don't appear to be the first to have had this problem. 

 

Out of the blue I encountered a cartridge error. I have followed all the instructions provided by the virtual agent but I still have the error message. What is more annoying is that my Instant Ink page tells me that I will not receive ink shipments until the error is resolved - but I can't resolve it? 

 

Grateful for some help.

Category:
2 people had the same question
1 REPLY 1

‎12-11-2020 07:54 AM

HP Recommended

Message from HP received today to say new cartridge is on it's way 😀

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