cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
mattmatt095
New member
1 0 0 0
Message 1 of 1
35
Flag Post

Black doesn't appear to be printing, yet diagnostics says the black ink level is good

HP Recommended
HP Officejet 3830

All of a sudden it appears that the black ink does not print on the paper.  I used HP print and scan doctor and it says that the ink levels are fine.  I use instant ink so I do not have any other cartridges to try them to see if it works.  When I printed a test page it looks like there is grey, but no dark black on the page even though all tests say that the ink levels are fine.

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation