Black ink bleeds into other colors

[JoeMig]

Black ink bleeds into other colors while printing, no evidence of external leakage

[Hawks_Eye · Accepted solution]

Hi @JoeMig 

Welcome to the HP Support Community!

Thanks for posting your query! We're here to help you get back up and running.

It sounds like you're dealing with a frustrating print quality issue. Here are some steps to troubleshoot black ink bleeding into other colors on your HP Officejet Pro 251dw:

1. Check Ink Levels

• Low ink levels can cause print quality issues. On your printer control panel, check the Ink Level icon.
• If any cartridges are low, replace them.

 

2. Perform a Printhead Cleaning

• Open HP Smart or HP Printer Assistant on your Windows 11 PC.
• Navigate to Printer Maintenance > Clean Printhead.
• Run the cleaning cycle and print a test page.

 

3. Adjust Paper Type Settings

• Ensure the paper type in the printer settings matches the actual paper you're using.
• Go to Printer Preferences > Paper Type and select the correct option.

 

4. Align the Printhead

• Misalignment can cause ink bleeding. Use the Align Printhead option in HP Printer Assistant.

 

5. Try Different Paper

• Some paper types absorb ink differently. If possible, test with HP-recommended paper.

 

6. Update the firmware on an HP printer

• HP regularly releases new firmware versions for printer enhancements, app updates, or issue fixes. Update the firmware regularly to get the most out of your printer.
• Click on the link below for instructions on how to update the firmware of your printer.
  https://support.hp.com/in-en/document/ish_1776648-1643972-16

 

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

Take care, and have an amazing day!

Regards, 

Hawks_Eye