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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎04-17-2025 04:33 PM

HP Recommended

HP Photosmart 6520 e-All-in-One Printer- my black toner was low. I printed something yesterday and I knew it was time to replace cartridge because it was a little streaky. I replaced and now zero prints out in black. I bought another toner because I thought the cartridge was faulty. Still zero black prints. I replaced all colors and they are printing perfect. I did clean printer head and quality print tests. Zero prints in black. Colors print. Why did it stop printing black out of nowhere.

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1 REPLY 1

‎04-18-2025 09:36 AM

HP Recommended

@Cvess, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 

It sounds frustrating to deal with this issue, especially after replacing the cartridge multiple times. 

Please follow this link and follow the suggested steps. 

 

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

 

Max3Aj

HP Support 

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