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Solved!

Black ink has run out.

HP Recommended
Envy 5030
Microsoft Windows 10 (64-bit)

My black ink cartridge seems to have run out. I am on the instant ink program but the printer seems to think there is ink left. How do I get another cartridge?

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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@bobthebear1900, Welcome to HP Support Community!

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

 

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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