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Black ink level not showing in HP App

HP Recommended
HP Envy 6055
Microsoft Windows 10 (64-bit)

Hello!  I bought an HP Envy 6055 printer a couple of months ago and both the Black and Color ink levels would display in the HP Smart App.  However, last week the blank levels do not show up after installing a new HP (not third-party) color and black ink cartridges.  The color level shows but the black has no status -- the printer is printing fine and have no low ink-level notifications.  I have tried to insert / attach a JPEG and a PNG of a screenshot but this web-app has a bug and it does not show (not user error).

 

Any help?  

 

HP 6055 Black ink display.jpg

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