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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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Microsoft Windows 11

I bought this in December as an open Box item but just started setting it up today. Out of Warranty but i do have Asurion. All ink levels are full. Black is not printing.  I ran the clean cartridges utilities all the way through and the problem persists.  HP's phone support is indicating unavailable.  Before contacting Asurion, I was wondering is there anything I can do to try to fix it myself.  Thanks!

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