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Black ink not working

HP Recommended
HP office jet pro 6830

My printer had been working when all of a sudden the black ink will not work. The color works fine. I have done all the trouble shooting steps I could find and it still doesn’t work. Actually it’s gotten worse. If the take the cartridge out and put it back in I get an error message. It also will not cancel a job and power off. It just spins and spins unless I unplug it from the wall. 

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