cancel
Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 1
48
Flag Post

Black ink not working

HP Recommended
HP office jet pro 6830

My printer had been working when all of a sudden the black ink will not work. The color works fine. I have done all the trouble shooting steps I could find and it still doesn’t work. Actually it’s gotten worse. If the take the cartridge out and put it back in I get an error message. It also will not cancel a job and power off. It just spins and spins unless I unplug it from the wall. 

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation