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HP DeskJet 3635 All-in-One Printer

Almost every time I print a word document a black line is printed on the left side of the paper, I tried cleaning the cartridges, do test prints and so on, yet it's still there, sometimes even some of the letters are only printed half, how do I fix this, google hasn't been my friend so far

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HP Recommended

almost every time I print documents from word I get a black line on the left side (sometimes the last page in the document gets printed without the black line), I have every single cleaning available, nothing have helped so far, the problem has been there from the start, so I'm not sure what to do anymore, I use way to much paper and ink everytime I have to prin documents before it comes out with no black line on any of the pages, a solution would be nice black line of left sideblack line of left side

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Hi @lokifarbaute,

 

Welcome to HP Support Community. 

Thank you for posting your query. I will be glad to help you.

 

To understand the issue and help you, please get back to me with the details listed below:

- Exact model number of your HP Product (Click here for information on how to find the model number).

Note: Do not share any of your personal information such as serial number, phone number, email ID, etc.


- Let me know if the printer is connected to Windows Computer or MAC Computer or Android Phone or iPhone.

- Let me know the version of the operating system installed on the computer connected to the printer. 

- Connection method - USB, physical LAN, or wireless?

Take care and have a great day ahead.

Rainbow23 - HP Support.
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