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- Printers
- Printer Ink Cartridges & Print Quality
- Black not dark any more HP Envy Photo 7134

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11-10-2024 03:00 PM - edited 11-10-2024 03:11 PM
Hello,
My HP ENVY Photo 7134 printer no longer prints black dark enough when printing photo.
It used to print correctly in past. I even opened some of the old photos and i see the blacks are right. (both A4 and 10x15 CM as well)
I am printing on HP Advanced Photo Pape (10x15 CM ) and HP Everyday Photo Paper (A4)
I tried printing using HP smart app, Iphone photo app, From windows 10 laptop all the same results.
I am also using the HP Instant Ink Subscription
Note it seems to be printing fine when printing on normal paper the same photos
Any clue whats causing it.
11-12-2024 11:39 AM
Hi @Keyur25
Welcome to the HP support community.
I understand you're experiencing an issue with your HP printer, and I apologize for any inconvenience this may have caused. I'm here to help you today.
To fix the black printing issue on your HP ENVY Photo 7134:
- Check ink levels: Ensure the black cartridge has enough ink.
- Clean the printhead: Use the HP Smart app or printer menu to clean the printhead.
- Set correct paper type: Make sure your printer is set to photo paper for photo prints.
- Adjust print quality: In Windows 10 or the iPhone app, set print quality to Best or Photo Quality.
- Align the printer: Run alignment via the printer’s menu or the HP Smart app.
- Test with different paper: Try another batch of HP photo paper.
- Update firmware: Ensure your printer firmware is up to date.
- Replace the cartridge: Consider replacing the black ink cartridge if it’s faulty.
refer to this document : click here
I hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
-Regards
Raj-HP Support
Raj2111
I am an HP Employee