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HP Recommended
HP Envy 4520
Microsoft Windows 10 (64-bit)

My Printer just spits out blank pages. I tried cleaning the cartridges and then a page comes out with some color on it; but when I try printing anything else, the pages are blank. I have the latest drivers and updates. Any ideas?

1 REPLY 1
HP Recommended

@Joe769, Welcome to the HP Support Community!

 

I understand the printer is printing blank pages. Check the ink levels and replace any low ink cartridges.

Try making a standalone copy in black and color to check if that works. By this, we can conclude if this is a hardware or a driver issue. 

 

Make sure you have tried the steps mentioned in this document - No black ink, wrong colors, other print quality issues

Clean the ink cartridges up to 2 times and print a test page.

 

If the issue persists, it could be a hardware issue. You will have to replace the ink cartridges to check and conclude if the issue is with the ink cartridges or the printer.

You may visit the online Hp Store to buy the compatible ink cartridges or buy them from a local store.

 

If the ink cartridges are already replaced and the issue persists, please reach out to the HP Support in your region regarding the replacement options for your printer. 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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