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‎10-07-2024 12:18 PM

HP Recommended
Operating System: Microsoft Windows 11

Bought 304xl for inkjet 2600 and it wont register either to print! Happy to print a test page in both colour and b/w. Not even seeing colour  Cartridge. Tried shut down reset, tried to update firmware, not working. Any advice out there?

Category:
1 REPLY 1

‎10-09-2024 08:44 AM

HP Recommended

Hi @Zanna67 

 

Welcome to the HP Support Community

 

 I'd like to help!

 

You may refill your cartridges or use remanufactured cartridges, but you may run into problems. HP will not guarantee the functionality of those ink cartridges.

 

There are many cartridges in the market which is refilled and sometimes the chip is not configured to work with the printer. You need to contact the cartridge manufacturer and find out why its not working. Try a different cartridge supplier and check if that works.

 

Hope this helps! Keep me posted. 

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

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