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Locked

‎11-27-2023 10:11 AM

HP Recommended

Hallo,

 

I wanted to replace the colour inkjet cartridges in my HP OfficeJet 250 Mobile All-in-One printer  and the tabs holding the cartridge clamp (the pink piece of plastic that holds the ink cartridge locked in place and functions as a clamp - see attached photo ) broke.

 

Now the cartridge sits loose in the machine and the printer cannot print. It seems silly for a fe mm of plastic to be the reason I can't use my printer, and would like to know if I can order a replacement clamp.

 

Makroon_0-1701104883527.png

 

Category:
1 REPLY 1

‎11-30-2023 07:17 AM

HP Recommended

Hi @Makroon,

 

Welcome to HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

 

https://www.hp.com/contacthp/

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
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