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HP Recommended
hp envy 6055

Hi im new on here. I've seen many threads on the subject. I bought an HP envy 6055 printer from Amazon. The setup ink cartridges did not come with it even though the box said included. Can't reach tech support and Amazon said 2 months but I need this now. Please help me bypass this setup ink cartridge. I bought a regular replacement black in cartridge

 

3 REPLIES 3
HP Recommended

@KingKevin24, Welcome to HP Support Community!

 

The only option left is to perform an OOBE reset and re-initialize the printer. 

 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

HP Recommended

I ordered the HP envy 6055 and it didnt come with the SETUP ink cartridges. It’s not letting me use regular ink, I keep getting a “use setup cartridges” error message. Can someone please tell me how to override this. 

HP Recommended

@brijeane16, Welcome to HP Support Community!

 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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