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HP Recommended

I have an HP 5010 and I do not have the starter cartridges how do I get past this

2 REPLIES 2
HP Recommended

Hi @Yuppy77,

 

Welcome to the HP Support Community!

 

To Bypass Using Setup Cartridges for Bypass setup cartridges HP 5010 Printer the only option left is to perform an OOBE reset and re-initialize the printer. 

 

The reset instructions are specific to your printer and performing those steps on a different printer may brick the device.

 

I've sent you a private message with reset instructions, follow the reset instructions to perform a full reset and re-initialize the printer. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

 

Let me know if this helps.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.
HP Recommended

Hi @Yuppy77,

 

Welcome to HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

 

https://www.hp.com/contacthp/

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
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