Bypass setup cartridge deskjet3055a

[yomisma]

I need to bypass the setup cartridges option in tha dekjet printer 3055A. Thanks

[Hawks_Eye]

Hi @yomisma 

Welcome to the HP Support Community! 

  

Thanks for posting your query! We're here to help you get back up and running.

To help us get started on resolving your issue, could you please share your HP unit's serial number or product number with us via private message? 

Need help finding your product number? We've got you covered! Check out this handy guide:  

https://support.hp.com/in-en/document/ish_2039298-1862169-16 

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name. 

Now, let's dive into the issue! Is this the first time you are trying to setup the printer?

Could you please elaborate on what's happening with your device? The more details you provide, the better we'll understand the problem and the faster we can resolve it! 

We're looking forward to helping you get back up and running! 

Regards, 

Hawks_Eye

Note: Do not share any of your personal information in public, such as serial number, phone number, email ID, etc.

[yomisma]

I did

[Hawks_Eye]

@yomisma 

Thanks for replying.

The "Use Setup Cartridge" error on your HP Deskjet 3050A All-in-One Printer (J611a) typically occurs when the printer requires specific setup cartridges during the initial installation. 

Here are steps to resolve the issue:

1. Verify Cartridge Type

• Ensure you are using the original setup cartridges that came with the printer. These cartridges are required for the initial setup process.

2. Reset the Printer

• Turn off the printer and unplug it from the power source.
• Wait for 2-3 minutes, then plug it back in and turn it on.

3. Reinstall Cartridges

• Remove the cartridges and inspect them for any damage or protective tape that might be blocking the contacts.
• Reinsert the cartridges firmly into their slots.

4. Update the firmware on an HP printer

• HP regularly releases new firmware versions for printer enhancements, app updates, or issue fixes. Update the firmware regularly to get the most out of your printer.
• Click on the link below for instructions on how to update the firmware of your printer.
  https://support.hp.com/in-en/document/ish_1776648-1643972-16

5. Perform a Factory Reset

• On the printer's control panel, navigate to Settings > Printer Maintenance > Restore Factory Defaults.
• Follow the on-screen instructions to complete the reset.

Let me know how it goes! 😊
Regards, 

Hawks_Eye

[yomisma]

The trouble is also that HP imposses the use of original cartridges. I had a compatible one and could not print. Had to wait 2 days (Saturday afternoon and Sunday, there's nowhere you can buy printing stuff here), run to the shop on MOnday and get an original one cause it was urdent for me to be able to print.

How can I avoid that unfair (and illegal) imposition?

[yomisma]

I obviously meant I sent the details you were asking about

[Hawks_Eye]

@yomisma 

I understand your concern.

Please refer to the below links for more information related to your issue.

HP Inkjet Printers - Dynamic Security Feature Affecting Cartridges Using Non-HP Security Chip | HP® ...

HP Printers - Dynamic Security enabled printers | HP® Support

If you are using generic or non-HP ink cartridges and the above links do not help. You will have to contact the generic ink cartridge manufacturer to assist you further with it, or you will have to use genuine HP ink cartridges to resume printing.

Non-HP Cartridge(s) Non-HP ink cartridges installed | HP® Support

Take care, and have an amazing day!

Regards, 

Hawks_Eye

[yomisma]

Could you also give me a link where my specific printer is included? THis was not the case ,as far as I know, of the links you provided, was it?

[yomisma]

The feedback button after selecting that the answer didn't help, doesn´t work. So here it is: The links seem to have nothing to do with my specific printer, so they are useless to me as your illegal policy is still blocking my printer

[Hawks_Eye]

@yomisma 

Thanks for troubleshooting I appreciate all your efforts. My sincere apologies for the inconvenience caused to you.

We'd hate for you to be stuck in a situation like this. Because you matter to us.

I'm sending you a private message to guide you on the next steps.

Take care and have a great day!

Regards,

Hawks_Eye