Bypass setup cartridge deskjet3055a

[yomisma]

Could you tell me how to access your message? There is an envelope icon on this page and there is a new message, but when I click on it, nothing happens. Thanks!

[Kuroi_Kenshi]

Hi @yomisma,

@Hawks_Eye is not available at the moment, and I'll be assisting you further.

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name. 

You can use this link as well: 

Private Messages - HP Support Community

We're looking forward to helping you get back up and running! 

Best regards,

[yomisma]

The private message icon just disappeared, so there's no way I can click on it. Furthermore, my previous complaint was that even though the icon was there, it was impossible to click on it (nothing happened; it was the same as clicking on any white spot of the pase)

[Hawks_Eye]

@yomisma 

My apologies for that.

Please check now.

Regards,

Hawks_Eye

[yomisma]

I did open a case in Spain, where I am. No answer in the chat

[Hawks_Eye]

@yomisma 

These requests are best addressed over the phone with our dedicated support team for your region. 

I'm sending you a private message to guide you on the next steps.

To access it, click the private message icon in the upper-right corner of your HP Support Community profile, next to your name.

Take care and have a great day!

Regards,

Hawks_Eye