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I have 2 printers on the same account (in adjoining offices). They have the same size ink cartridges. Can the cartridges be used interchangeably or are they printer specific? (When we receive cartridges, there is no marking on the packages to let us know which printer the ink is for.)  **I want to use them interchangeably**

1 REPLY 1
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Hi @HeidiDesigner,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

 

I see that you are looking for information related to your printer ink cartridges.

To understand the issue and help you, please share the details listed below:

 

- Exact model number/product number(SKU number) of your HP Product (Click herefor information on how to find the model number/product number).

- Are both the printers the same exact model?

- Are you enrolled in the HP instant ink service?

- May I know which application you are using to print?

- May I know which devices are you using to print eg: Windows PC, Mac, or Smartphone (Android or iPhone)?

 

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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