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Message 1 of 2
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Flag Post

Can No Longer Print in Black Only

HP Recommended
OfficeJet Pro 6970 All-In-One
Microsoft Windows 10 (64-bit)

Can no longer print in black only on OfficeJet Pro 6970. Have made sure printer is up to date & have tried powering it off & back on, but still no luck.

1 REPLY 1
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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@officerripley

 

Welcome to the HP Support Community.

 

Are you able to copy in black?

 

Try the steps from here: https://support.hp.com/in-en/document/c05076934

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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