Cancelled subscription, bought new black cartridge, still won print "missing cartridges".

[Metaphorical1]

I cancelled the subscription. I purchased a new black cartridge (923). Printer still won't print stating I am missing ink. No customer service contact option is available. Do I need to purchase color cartridges as well to get it to print again. I don't need color. I have college assignments due in two days and no printer. 

[Max3Aj]

@Metaphorical1, Welcome to the HP Support Community! We're thrilled to have you on board! 

Thanks for posting your query! We're here to help you get back up and running. To better assist you, could you please share your printer's serial number or product number with us via private message? 

Need help finding your product number? No worries! Check out this handy guide: 

https://support.hp.com/in-en/document/ish_2039298-1862169-16 

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name. 

Now, let's dive into the issue! Could you please elaborate on what's happening with your printer? The more details you provide, the better we'll understand the problem and the faster we can resolve it! 

We're all ears! 

Regards, 

Max3Aj

[Metaphorical1]

Hi. Thank you for your reply. I had cancelled my instant ink subscription. I didn't need it. I purchased a black ink cart, installed it and the printer display showed "missing ink" and would not let me print. I had assignments due that required a printer. I spent $180 on that office jet and HP locked me out until I purchased all 4 carts of HP ink. All I have ever really used is black. And I have used off label ink prior. So, to avoid turning classwork in late, I threw the printer in the dumpster and bought a Canon for less than it would have cost to purchase HP color ink carts. You live and you learn.