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Message 1 of 2
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Cannot Print Color

HP Recommended
HP OfficeJet 3830

Printer stopped printing color.  Have changed to new ink cartridges two times.  Have run all of the diagnostics, cleaning print heads, etc.  Nothing works.  Any ideas other than the nearest trash can?

 

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Message 2 of 2
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@Carlislecy

 

Welcome to the HP Support Community.

 

Are you able to copy in color?

 

Try the steps from here: https://support.hp.com/in-en/document/c04648194

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!

 

 

 

 


I am an HP Employee

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