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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Cannot print

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08-22-2023 10:40 PM
Hello, can anyone assist me. I'm facing difficulties printing from my printer Office Jetpro 7740 and the error message is the printer cannot detect the cartridge. I have put it the new original cartridge but the problem still persist
08-27-2023 12:47 PM
@Gigisusu
Welcome to the HP support community.
I understand that you are getting cartridge error, I am glad to assist you.
Follow the steps mentioned in this HP document to fix the issue:- Click here
Keep me posted.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee