Showing results for 
Search instead for 
Did you mean: 
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
New member
4 2 0 0
Message 1 of 1
Flag Post

Cant get second hand printer to work

HP Recommended
Officejet pro 6830
Microsoft Windows 10 (64-bit)

My sister has just given me her Office pro 6830 as she has replaced it with Envy 6032.

I have installed all the drivers etc etc and are happy everything is in, registered and working however.......

The screen tells me that "cartridges cannot be used until printer is enrolled in HP instant ink".

Sister was enrolled for this but I do not want to subscribe at this moment. She has given me the 3 colour cartridges all unopened and to replace all of them I would only need to buy a black cartridge in order to see if this is a worthwhile replacement for my printer and if not to sell it on for her.

Am I correct that if I replace all the cartridges with new ones that the printer will then work and that by not enrolling in the instant print service I can transfer the ownership of it to someone else who can then choose if they wish to enrol and by doing so lock the printer to their account?

Forgot to mention that Sister is 70 mile away from me so popping back to her place is not an option at the moment.

Any help appreciated as at the moment I might as well bin what is a perfectly usable printer that has in the past had very little use.

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation