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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
BsHolmes
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Message 1 of 2
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Cant print in colour

HP Recommended
HP Tango x
macOS 11.0 Big Sur

Hello I have just got a Tango x, and i cant seem to print in colour from my Macbook Air. I have run Print quality diagnostic and all colours have come out fine. But when i try to print a document the options are set on Black and white printing, and i cannot change them.

Thanks

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ShlomiL
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Level 17
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Message 2 of 2
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HP Recommended

Hi,

Follow the steps listed in below support document, this should likely resolve such a problem:

https://support.hp.com/us-en/document/ish_2026537-1681507-16

 

Please let me know the results,

Shlomi

 



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