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‎04-15-2024 03:24 PM

HP Recommended
Product: HP OfficeJet Pro 6968 All-in-One Printer

For the last 5 years I've bean using this printer, and now all of a sudden I cant print/copy or do anything with it. It says "Cartridge cannot be used until printer is enrolled in Instant Ink". I spent a whole bunch of money a few months ago to replaced the printer head, and new HP Ink cartages. It was working fine for a while. Why now, do I have to do this? Is there a way to disable the HP Cartridge Protection on It, or some other way around this?

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1 REPLY 1

‎04-15-2024 03:55 PM - edited ‎04-15-2024 03:58 PM

HP Recommended

You must have reset the printer. 

If so, you may want to watch this video

 

if you got the ink at a discount by signing up for an instant ink program then your might be stuck

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