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‎02-11-2021 07:18 PM

HP Recommended
Operating System: Microsoft Windows 10 (32-bit)

I had print jobs totally printing page black. Support is sending new cartridge to fix. Was supposed be here on 12th and now on 17th. Terrible my service! I went to office depot and bought the plain number 64 without the 303 included. I keep getting a reinstall the cartridge correctly error. I can put in old one and no error but empty be from cad print on jobs. Any  ideas?

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1 person had the same question
1 REPLY 1

‎02-15-2021 07:39 AM - edited ‎02-15-2021 07:40 AM

HP Recommended

Hi@VernDavis, Welcome to the HP Support Community!

 

Make sure you have tried the steps mentioned in this document to resolve this issue - HP Printer Does not Print and Error Indicates Faulty Ink Cartridge

 

As the issue is related to Instant ink cartridges, I need more information to help you out.

 

Since the instant ink account details are confidential, please send me the required information via private message.

 

I am sending you a private message with the information required.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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