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‎01-13-2021 12:54 AM

HP Recommended
Product: Hp deskjet 3630

Light flashing saying cartridge error , followed all the steps , remove cartridge clean the area, in plug and restart etc ...any ideas any one ? 

Category:
1 REPLY 1

‎01-17-2021 06:27 AM

HP Recommended

@Jue25, Welcome to the HP Support Community!

 

  • Are you using HP ink cartridges?
  • Which ink cartridge is defective?
  • This printer supports printing in single-cartridge mode. Insert one ink cartridge at a time to identify the defective ink cartridge.
  • Have you checked the ink levels? If any ink cartridge is low/empty, replace it to resolve the issue.

 

Make sure you have tried the steps mentioned in this document - HP Printer Does not Print and Error Indicates Faulty Ink Cartridge

 

To resolve the blinking lights issue, refer to - Blinking Lights

 

If the issue persists, please reach out to the HP Technical Support team in your region regarding the replacement options. 

You may create a case on the website to obtain a case number if required. Kindly watch this video to know how.

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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