I installed an update on my printer and when I change cartridges, it tells me they have been installed incorrectly and the printer won't work. The version of the firmware is MCP2CN2042CR. I suspect it is due to the fact that the cartridges expired October and November, but the Cyan doesn't expire for another week. Does anyone know how to fix this or how to back off the update?
The solution offered did not work. I have been working on this issue for many days and my next option it to get the old cartridges refilled and use the printer until the black in runs out. At that time, I'll purchase an EPSON printer.
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