Cartridge error

[Cafe112]

Cartridge not communicating error 

[Nal_NR]

Hi @Cafe112,

Welcome to the HP Support Community. 

I'd be glad to help you! 

I understand you are not able to use the ink cartridge.

Are you using HP regular cartridges or setup cartridges?

If you are getting errors on setup cartridges,

Let's perform an OOB reset on the printer and see if that helps.

• The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
• I've sent you a private message with reset instructions, follow the reset instructions to perform a full reset and re-initialize the printer.
• In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

If it's a regular cartridge error, Click here

Hope this helps! Let me know how it goes. 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.