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‎06-03-2024 10:38 PM

HP Recommended

Error message: Cartridge not connecting to printer...

Category:
1 REPLY 1

‎06-05-2024 12:50 PM - edited ‎06-05-2024 12:54 PM

HP Recommended

Hi @Yo-Yo61,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your HP Product. Not to worry I will help you to get a resolution to resolve the issue.

 

To assist better:

  • May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

May I know the operating system windows or Mac OS?

Since when are you facing this issue

Have you made any changes on your printer post that this issue raised and have you observed any light blinking or any error code on the display?

May I know if you are using genuine cartridges
Could you please elaborate on the issue?

 

I hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.
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