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‎08-14-2024 12:54 PM

HP Recommended
Operating System: Microsoft Windows 11

Tried to install a non HP cartridge and it didn’t work. Didn’t know HP won’t let you use anything but their cartridges 

Bought HP cartridges and now the printer says there is a problem with the ink system 

.

this is a HP OfficeJet Pro 8600 Plus.

when I enter the serial number on HP services it says:  Selected device cannot be added to dashboard. 
Anything else I can do?

Category:
1 REPLY 1

‎08-15-2024 07:23 AM

HP Recommended

Hello @SusanDrap , how are you ?

 

Please, try the procedures below:

 

https://support.hp.com/us-en/document/ish_1740122-1449154-16

 

I´m Waiting

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