• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎03-01-2021 03:21 AM

HP Recommended

Hello,

 

I used to live in US when I created my HP instant ink account. i've now moved to france and would like to register a new printer with my HP instant ink account, I would like to be able to update my country to get my ink delivered to France.

When I try to change the country, United States is greyed out and I can't select anything else.

 

I had collected many free months (referral) and so I don't want to delete my previous account and create a new one. I'd just like to update details on my current account.

 

I found a similar question that seemed to be resolved with the intervention of an HP agent:

https://h30434.www3.hp.com/t5/Mobile-Printing-Cloud-Printing/Need-to-change-my-HP-instant-ink-countr...

 

Thanks in advance

Category:
1 REPLY 1

‎03-01-2021 04:40 AM

HP Recommended

Hi,

You would need to contact HP Support to change the Country for your service.

 

Follow below guidelines to contact HP Support on this matter:

https://support.hp.com/bg-en/document/c06142571

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.