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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
MaddieFRUS
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Change HP Instant Ink Country from US to France

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Hello,

 

I used to live in US when I created my HP instant ink account. i've now moved to france and would like to register a new printer with my HP instant ink account, I would like to be able to update my country to get my ink delivered to France.

When I try to change the country, United States is greyed out and I can't select anything else.

 

I had collected many free months (referral) and so I don't want to delete my previous account and create a new one. I'd just like to update details on my current account.

 

I found a similar question that seemed to be resolved with the intervention of an HP agent:

https://h30434.www3.hp.com/t5/Mobile-Printing-Cloud-Printing/Need-to-change-my-HP-instant-ink-countr...

 

Thanks in advance

1 REPLY 1
ShlomiL
Level 17
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HP Recommended

Hi,

You would need to contact HP Support to change the Country for your service.

 

Follow below guidelines to contact HP Support on this matter:

https://support.hp.com/bg-en/document/c06142571

 

Shlomi



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