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‎04-21-2021 06:03 AM

HP Recommended
Product: Office Jet Pro 7744
Operating System: macOS 11.0 Big Sur

I need to change my printer region from the Middle East to North America.  I've tried calling the support centre but to no avail.  Any help would be greatly appreciated

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-22-2021 06:16 AM

HP Recommended

@DionD

 

Welcome to the HP Support Community.

 

We'll have to do a region reset.

 

To do a printer region reset you need to meet the following conditions:

 

1. The printer should be connected using a printer USB cable to the computer.

2. You need to have the printer full feature software installed on your computer. 

3. You need to have all the cartridges either from the region from where the printer was purchased originally or the new region to which you want to reset it to.

 

Please do let us know.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

View solution in original post

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2 REPLIES 2

‎04-22-2021 06:16 AM

HP Recommended

@DionD

 

Welcome to the HP Support Community.

 

We'll have to do a region reset.

 

To do a printer region reset you need to meet the following conditions:

 

1. The printer should be connected using a printer USB cable to the computer.

2. You need to have the printer full feature software installed on your computer. 

3. You need to have all the cartridges either from the region from where the printer was purchased originally or the new region to which you want to reset it to.

 

Please do let us know.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

Was this reply helpful? Yes No

‎04-24-2021 06:55 AM - edited ‎04-26-2021 03:46 AM

HP Recommended

Hi Betty, I have  replied in your private message.

Dion

 

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